Privacy Policy

This policy explains what information The MS Parking collects through this website and at our parking lot at 7001 Holstein Ave, Philadelphia, PA 19153, how we use it, and the choices you have. In this policy, “we”, “us” and “our” mean The MS Parking.

• Information we collect

  When you book, look up a booking or contact us, we collect:

  • Booking details: your full name, email address, phone number, vehicle make and model, license plate number, and your check-in and check-out dates and times.
  • Find Reservations: the email address or phone number you enter to look up an upcoming booking.
  • Messages: the information you share with us when you call or email us.
  • Website usage: basic information about how you use this website, collected through Google Analytics cookies.

• How we use your information

  • To create and manage your parking reservation.
  • To send your booking confirmation and cancellation emails.
  • To check you in at the lot and match your booking to your vehicle.
  • To contact you about your booking, for example to send the shuttle pickup link to your phone at check-in.
  • To answer your questions and requests.
  • To understand how our website is used so we can improve it.

• Payments

  Booking on this website does not ask for any card or payment details. The total due is paid at the lot when you check in, where we accept all types of credit/debit cards and cash.

• Sharing your information

  We use your information to provide our parking service. We may share it with service providers who help us run this website and send our emails, and website usage information is processed by Google Analytics as described below. We may also share information when we are required to do so by law.

• Cookies & analytics

  This website uses Google Analytics, which uses cookies to collect basic information about how visitors use the site. We use these reports to understand which pages are helpful and to improve the website.

  The website may also use cookies that it needs to work properly, for example when you submit a booking.

  You can block or delete cookies at any time in your browser settings. If you block all cookies, some parts of the website may not work as expected.

• Your choices

  You can contact us at any time to update your information or to ask what information we have for your booking. To look up an upcoming booking yourself, use Find Reservations.

• Keeping your information secure

  We take reasonable steps to protect your information. However, no method of sending or storing information over the internet is 100% secure, so we cannot guarantee absolute security.

• Children’s privacy

  Our website and parking service are not directed to children, and we do not knowingly collect personal information from children.

• Changes to this policy

  We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the “Last updated” date at the top. This policy was last updated on November 11, 2026.

• Contact us

  Questions about this policy or your information? We are open 24/7.

  • Call: 445-888-5299
  • Email: Email Us
  • Address: 7001 Holstein Ave, Philadelphia, PA 19153

  You can also reach us through our Contact Us page.