Our policy Cancellation & Amendments Policy 48+ hours before check-in Full refund minus the 5% cancellation processing fee Under 48 hours before check-in 50% refund of the total booking amount Cancellations made at least 48 hours prior to check-in: eligible for a full refund minus the 5% cancellation processing fee. The remaining balance will be transferred to the booking credit card within a maximum of 21 days. Cancellations made under 48 hours prior to check-in: eligible for a 50% (fifty percent) refund of the total booking amount. The remaining balance will be transferred to the booking credit card within a maximum of 21 days. Amendments: changes to booking dates, property, or number of guests are free of charge but subject to availability. Leaving early: if you leave the property early after check-in, no refund can be made. Force majeure: in force majeure, an alternate booking date will be offered. Special events & holidays: special events, parties, and public and national holidays are non-refundable.
